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US customs extending ACE ‘single window program’ till Feb

September 02, 2015


WASHINGTON: US Customs and Border Protection said Monday that it’s extending its November deadline for the ACE “single window” program until February, after a rash of complaints and concerns from brokers, shippers and others who said they aren’t ready for the new system.

Many US shippers have told the agency in recent months they were running out of time and more internal agency checks were needed before the rollout of the Customs’ new automated commercial environment, or ACE.

The single window system promises to consolidate, automate and modernize border processing. When complete, its single, electronic portal will allow importers and exporters to share trade documents with government agencies, saving shippers and brokers’ time and money.

Shippers groups such as the Trade Leadership Council, however, voiced concerns that the program is not entirely ready and many of the importers, exporters, customs house brokers, freight forwarders and carriers they represent simply aren’t prepared.

The message apparently hit home with Customs. Agency officials said Monday that due to the response from the trade industry, they would be postponing the full rollout of ACE until Feb. 28, 2016.

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